Data protection notice Instagram

Contents

1. Controller
2. General information on our Instagram page
3. Joint controllers[J1.1] (Insights)
4. Data processing by Instagram/Meta
5. Data processing by us
6. Recipients/transfers to third countries
7. Retention period
8. Your rights
9. Right to lodge a complaint

1. Controller

Internationales Amtssitz- und Konferenzzentrum Wien, AG (IAKW-AG)
Bruno-Kreisky-Platz 1,
1220 Vienna, Austria
Tel. +43 (1) 26069-0
Fax: +43 (1) 26069 303
E-mail: [email protected]
https://www.acv.at

Name and address of Data Protection Officer
If you have any questions regarding data protection in general, you can reach us using the contact details provided above, or at [email protected]

2. General information on our Instagram page

We operate an Instagram page to provide information on the Austria Center Vienna and communicate with users. Instagram is a service provided by Meta Platforms Ireland Limited. When you use our Instagram page, your personal data may be processed by us and by Meta. A joint controller arrangement in accordance with Article 26 General Data Protection Regulation (GDPR) may exist for certain data processing procedures, particularly in connection with Instagram Insights. Alternatively, you can find information on our website at www.acv.at.

3. Joint controllers (Insights)

Instagram/Meta provides page administrators with statistical evaluations (Insights) of use of the page. A joint controller arrangement with Meta, in accordance with Article 26 GDPR, is in place for the processing of personal data related to the provision and use of Instagram Insights, in cases where we determine the purposes and means [J3.1]of such processing jointly with Meta.
The main contents of the agreement between us and Meta regarding the joint controller arrangement can be found in the information provided by Meta on data processing for Page Insights and Instagram Insights.
https://www.facebook.com/legal/terms/page_controller_addendum
https://www.facebook.com/legal/terms/information_about_page_insights_data

4. Data processing by Instagram/Meta

Meta processes personal data in accordance with its policies (e.g. usage and device data, interactions, cookies/similar technologies). We do not have complete influence over processing, retention periods or data transfers (including to third countries).
Data protection information (Meta/Instagram):
https://help.instagram.com/519522125107875
Meta Privacy Policy:
https://www.facebook.com/privacy/explanation

5. Data processing by us

We process your personal data when you interact with our Instagram page, e.g.:

Comments, Likes, direct messages, mentions/tags, replies to stories.

Purposes: public relations, information, communication, answering enquiries, community management, optimising our page.

Legal basis: the legal basis for processing by us is Article 6(1)(f) GDPR. We mainly have a legitimate interest in carrying out public relations, providing information about the Austria Center Vienna, communicating with users, and maintaining and enhancing our social media presence.

6. Recipients/transfers to third countries

Recipients mainly include Meta and its associates and service providers. Data may be processed outside the EU/EEA. You can find more information in Meta’s Privacy Policy.

7. Retention period

We only store content processed by us for as long as necessary for the purpose of communication/performance[J4.1], or in order to comply with statutory obligations. Content on the platform usually remains visible until it is deleted. The retention period applied by Meta is in accordance with its regulations.

8. Your rights

You have the right to information, rectification, erasure, restriction of processing and data portability, and the right to object to processing of your personal data. Depending on the type of processing, you can also assert your rights directly by contacting Meta/Instagram.

9. Right to lodge a complaint

You have the right to lodge a complaint with the competent supervisory authority. In Austria, this is the Data Protection Authority.
Contact/information: https://www.dsb.gv.at

(Last updated: Oct. 2026)